MINDRIFT After-Sales — Service Management
Warranty, maintenance, repairs, and service contracts — the revenue that starts after the sale, on one system.
What it does.
MINDRIFT After-Sales keeps the customer relationship profitable after delivery. Warranties, service contracts, repairs, and spare parts run on one Odoo backbone — with helpdesk and field teams working from the same customer record as sales and finance.
Built in, out of the box.
Warranty management
Coverage, terms, and claims tracked per unit sold — no more disputes.
Service contracts
Recurring maintenance agreements with automated scheduling and billing.
Repairs & returns
RMA, workshop repair orders, and loaner tracking end to end.
Spare parts & inventory
Parts availability, reservations, and procurement tied to every job.
Helpdesk & ticketing
Customer requests routed, prioritized, and resolved against SLAs.
Field service
Technician dispatch, mobile job sheets, and signatures on site.
Also from MINDRIFT.
Turn after-sales into a profit center.
Tell us what you sell and service — we’ll show you the system that keeps it profitable.